Shipping policy
Thank you for choosing Rio Jiu-Jitsu Lifestyle! We are dedicated to delivering your order as quickly and efficiently as possible, whether you're in the United States or abroad.
Shipping Information
We offer shipping to both domestic and international addresses. Please note that additional shipping charges and delivery times may apply for international orders.
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will be provided once your order has been processed and shipped.
Shipping Options
We offer standard shipping for all orders. Standard shipping typically takes 3-7 business days for delivery after the order has been processed.
International Shipping
For international orders, shipping times and rates may vary depending on the destination country. Please note that customs clearance procedures in some countries may cause delays beyond our original delivery estimates. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Lost or Stolen Packages
Rio Jiu-Jitsu Lifestyle is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Contact Us
If you have any questions about our Shipping Policy, including international shipping options, please contact us at info@riobjj.com.